NSW:
If you purchased with click and collect, you can pick-up from our Sydney warehouse. You will be notified once the order is ready for pick-up.
Our warehouse opening hours are:
Monday- Friday: 9:00am – 5:00pm
Saturday: 10:00am – 2:30pm.
Our warehouse (pick-up) address is:
Unit 3, 23-27 Crescent St, Holroyd NSW 2142
If you are unsure whether your order will fit into our vehicle (car/ truck/ trailer), please contact us prior to collecting your order and we will determine whether your vehicle is suitable for the size and weight of your order.
With Ceramica Homes your return is guaranteed (conditions apply).
At Ceramica Homes we understand that you might change your mind after a purchase. Our client’s happiness with our products and our service is our priority. Therefore, our policy requests to be contacted for a return/exchange authorisation within 2-days of goods being delivered and returns/ exchanges to be actioned within the next 14 days (This does not include delivery costs and handling fees).